Refund Policy
At Whinst, we strive to provide our customers with the highest level of satisfaction and value. If you are not completely satisfied with your purchase of our SaaS product, we offer a transparent and fair refund policy to ensure your peace of mind.
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all purchases made through our platform. If you are not satisfied with our services for any reason within the first 30 days of your subscription, you are eligible for a full refund, no questions asked.
Refund Process: To request a refund, please contact our customer support team at whinst.zm@gmail.com within 30 days of your purchase. Please provide your order details and the reason for your refund request. Our team will review your request promptly and process your refund within 7 business days.
Exceptions: While we strive to accommodate all refund requests, there are certain exceptions to our refund policy:
Refunds requested after the 30-day period will not be eligible for consideration.
Refunds will not be provided for accounts that have violated our terms of service or engaged in fraudulent activity.
Third-party fees, such as payment processing fees or taxes, are non-refundable.
Cancellation of Subscription: If you choose to cancel your subscription after the initial 30-day period, you will not be eligible for a refund for the remaining portion of your subscription term. However, your subscription will remain active until the end of the current billing cycle.
Changes to Refund Policy: We reserve the right to modify or update our refund policy at any time. Any changes to the policy will be communicated to our customers through our website or via email.
Contact Us: If you have any questions or concerns about our refund policy, please don't hesitate to contact us at whinst.zm@gmail.com. Our customer support team is here to assist you and ensure your satisfaction with our services.
Thank you for choosing Whinst. We appreciate your trust and confidence in our platform.